- A student who transfers from an existing course to a new course shall be considered to have withdrawn from the current course and our refund policy will apply accordingly.
- A student who withdraws from SOT to enrol with another school/training center shall cease to be our student and in the case of international students, the student pass is non-transferable and shall expire upon the withdrawal. Our refund policy will apply accordingly.
- A student will not be allowed to defer his/her course under all circumstances.
- Evaluation will be made between the student and SOT to understand the reason(s) for withdrawal and where appropriate to offer alternative courses to the student. Students with medical conditions or genuine financial difficulties may support their claims with documentary evidence to SOT for consideration and any decision made by the Dean of Students shall be final.