Service Guarantee

SOT guarantees that our services and course delivery system are suitable, adequate and effective through consistent improvement and evaluation processes. We seek to conform to applicable statutory and regulatory requirements. Our teachers possess the requisite experiences, qualifications and competency to conduct the courses.

Our commitment is to always place the welfare of our students first. We match students’ needs and proficiencies to the courses offered by means of an objective assessment. In accordance with our core values, we will demonstrate honest, open and ethical behaviour in all transactions.

We have in place an appropriate refund policy of the course fees in the event of cancellation, non-completion or termination of course.

We seek to provide (to the best of our ability) facilities and the necessary support to enable our students to have a conducive and pleasant experience in their learning journey.