1. PURPOSE
1.1 The policy outlines the procedures related to refund of school fees for School of Theology (SOT) students.
2. SCOPE
2.1 All SOT courses of study.
3. POLICY
3.1 The SOT application fee is non-refundable.
3.2 Students who withdraw from the course of study before the first census date of course (that is, 5th day of the first month) will be entitled to a full refund.
3.3 Students who withdraw from the course of study after the census date (that is, the 5th day of that month) will be entitled to a refund for future months’ fees paid to date.
3.4 International students whose Student’s Pass application is rejected will be entitled to a full refund of course fees paid to date.
3.5 No refunds are granted where a student fails a module or did not attend class (if the student did not formally request for a withdrawal before the census date).
3.6 Exceptions to the above refund policy may be considered based on the student’s extenuating circumstances that results in the course withdrawal or a failure to notify SOT before the census date. All exceptional cases for refunds will be considered on a case-by-case basis, at the discretion of the Principal.
4. Procedures
4.1 Refund of school fees are not automatic – students must notify SOT in writing of their request for the refund.
4.2 Students who do not fulfil the above step may not be eligible for refunds.
4.3 International students seeking a refund on the basis of the rejection of their Student’s Pass application must provide SOT with a copy of the letter from the Immigration & Checkpoints Authority (ICA). In the event the international student is already in Singapore, but fails to receive the Student’s Pass, SOT will have deemed the student to have withdrawn due to Student’s Pass rejection as well. All fees paid in advance will be refunded in full.
4.4 All refunds of school fees will be transferred to the student’s account (with documented proof of the student’s ownership of said account). No transfer of the refund will be made to another institute or other individual’s account. If the fees were paid by a third party (sponsor or other organisation), any refund will be paid to the third party.
4.5 Bank charges for refunds may be deducted from the refund amount.
4.6 All refunds will be made within 28 days after the receipt and approval of the student’s refund request.
5. FORMS & RECORDS
5.1 All forms and records should be retained for archival purposes, or for a minimum of five years, whichever is longer. This is consistent with CHC’s document retention policy.